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Frequently Asked Questions

  • What is Hospice?
    Hospice provides comfort to individuals living with a terminal illness and support to their loved ones. Hospices focus is on caring rather than curing. Hospice services extend through bereavement when families and friends require grief and loss support.
  • Where does the client receive care?
    A Hospice volunteer will come to your home, visit in a Care Facility or at the Hospital.
  • What happens after the Hospice Society is contacted?
    The Coordinator will make a personal call and visit with the client. A trained Volunteer is then assigned to that client wherever they are located.
  • What about Bereavement?
    Some volunteers take additional training and work with the bereaved for up to one year following the loss of their loved one.
  • Is there a Bereavement Support Group?
    A 12 week support group for up to ten participants is available at least once a year. In addition there is a Walk and Talk service available each Spring for outdoor exercise and social interaction with others who are bereaved.
  • Will Hospice respect my privacy?
    Each Volunteer has read, understood and signed a Confidentiality Agreement which is kept in their personal file.
  • Who Benefits from Hospice?
    Those who have been diagnosed with a life threatening illness and families and friends who support them.
  • Who do we contact?
    The Cranbrook Kimberley Hospice Society can be reached at 250 417 2019. Please call or leave a message at any time and your call will be returned within 24 hours. The office is staffed Monday, Wednesday and Thursday 10:00 am — 3:00 pm Email: info@ckhospice.ca
  • How do the Volunteers help the families?
    The family can have a short break while the trained volunteer is visiting or they can enjoy some personal sharing time with the volunteer.
  • Who are the Volunteers?
    They are friendly visitors to the client, sharing memories and allowing an opportunity to share their feelings during this difficult time. They respect the client’s need for confidentiality and honour religious beliefs without imposing their own values. They offer information and practical help with other resources available in the community.
  • How do the Volunteers help?
    They are friendly visitors to the client, sharing memories and allowing an opportunity to share their feelings during this difficult time. They respect the client’s need for confidentiality and honour religious beliefs without imposing their own values. They offer information and practical help with other resources available in the community.

All hospice volunteers participate in a training program and receive certification that is recognized throughout BC. Those with the additional Bereavement training help families following the loss of their loved ones.

 

Friends of Hospice receive an orientation to the current services provided, the Society’s Mission, and the Society’s Vision.

 

Hospice is a non-judgmental, compassionate, confidential and understanding service available to everyone who requests it. 

We are here for you.

 

Referrals can be made by fax or phone at any time. 

 

The office is staffed Tuesday, Wednesday and Thursday 10:00 am — 3:00 pm 

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All of the services provided by the Cranbrook Kimberley Hospice Society

are free of charge.

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Cranbrook Kimberley Hospice Society Bylaws:
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